Emergency Communications Specialist – 911 Call Taker

Public Safety Dispatch Network; Wellsboro (Tioga County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Continuing training

Job summary

Public Safety Dispatch Network is seeking qualified 911 Call Takers for opportunities in Arnot, PA. You will answer emergency and nonemergency lines, confirm locations, and document details in dispatch software.

Training and certifications are provided, with eligibility checks and background screenings as part of the process. Successful candidates demonstrate strong listening, accurate typing, and clear communication while following structured procedures.

Qualifications

• Strong listening and comprehension skills are required.
• Fast and accurate typing capability is needed for incident records.
• Clear verbal communication and the ability to follow structured procedures are essential.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller contact information.
• Use approved questions to identify nature and urgency of the situation.

Skills

Active listening

Typing accuracy

Verbal communication

Procedural follow-through

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network is seeking qualified 911 Call Takers for opportunities in Arnot, PA. You will answer emergency and nonemergency lines, confirm locations, and document details in dispatch software.

Training and certifications are provided, with eligibility checks and background screenings as part of the process. Successful candidates demonstrate strong listening, accurate typing, and clear communication while following structured procedures.