911 Emergency Communications Dispatcher - Nights & Weekends

City of Kerrville; Kerrville (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Excellent Benefits

Job summary

The City of Kerrville is seeking a Telecommunications Specialist to receive 911 calls, dispatch emergency equipment and personnel, log radio traffic, and provide information to officers. The role requires certification readiness, typing speed, and the ability to work nights, weekends, and holidays.

Candidates should have a high school diploma, Texas driver’s license, and certifications (TCIC/NCIC, TLETS/NLETS) or be prepared to obtain them within specified timeframes.

Qualifications

• High School Diploma or equivalent required.
• Texas Class C driver’s license required.
• TCIC/NCIC certification must be obtained within six months of hire.
• TLETS/NLETS certification must be obtained within one year of hire.
• One year of police/fire/EMS dispatcher or similar experience preferred.

Responsibilities

• Receive and process 911 calls and dispatch appropriate emergency personnel/equipment.
• Input information into computers and generate short reports.
• Monitor radio channels and relay information clearly to officers.
• Perform other duties as assigned.

Skills

Typing 50 WPM

Calm under pressure

Clear communications

Certification ready

Flexible shifts

Education

High School Diploma

Texas Class C driver’s license

TCIC/NCIC Certification (within 6 months)

TLETS/NLETS Certification (within 1 year)

1+ year dispatcher experience preferred

Tools

TLETS computer

Radio equipment

Job description

The City of Kerrville is seeking a Telecommunications Specialist to receive 911 calls, dispatch emergency equipment and personnel, log radio traffic, and provide information to officers. The role requires certification readiness, typing speed, and the ability to work nights, weekends, and holidays.

Candidates should have a high school diploma, Texas driver’s license, and certifications (TCIC/NCIC, TLETS/NLETS) or be prepared to obtain them within specified timeframes.