Emergency Communications Specialist

Public Safety Dispatch Network; Kilgore (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid leave

Job summary

Public Safety Dispatch Network in Kilgore, TX seeks police dispatcher opportunities. Dispatchers handle emergency and nonemergency requests, coordinate with officers, and maintain accurate incident records. The role often includes night shifts, weekends, and overtime depending on staffing and operational needs.

A high school diploma or equivalent is commonly required. Strong typing, listening, and radio-communication skills are essential, with potential training for access to records systems.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Ability to type accurately, understand spoken information, and communicate clearly by radio.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after training
• Coordinate with neighboring agencies and other emergency services
• Maintain incident records and safeguard restricted information

Skills

Typing accuracy

Active listening

Radio communication

Multitasking

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Kilgore, TX seeks police dispatcher opportunities. Dispatchers handle emergency and nonemergency requests, coordinate with officers, and maintain accurate incident records. The role often includes night shifts, weekends, and overtime depending on staffing and operational needs.

A high school diploma or equivalent is commonly required. Strong typing, listening, and radio-communication skills are essential, with potential training for access to records systems.