911 Emergency Call Taker — Start a Rewarding Public Safety Career

National Public Safety Careers; Lambertville (MI); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Continuing training

Job summary

National Public Safety Careers seeks a dedicated 911 Call Taker in Lambertville, MI. You will handle emergency and non-emergency calls, verify locations, and enter data into dispatch software. Training ensures you relay accurate information to responders and coordinate with the dispatch function.

Applicants should have strong listening, accurate typing, and clear verbal communication, plus the ability to follow structured procedures. Work may involve night and weekend shifts per staffing needs.

Qualifications

• High school diploma or equivalent.
• Strong listening and comprehension skills.
• Accurate typing and clear verbal communication.
• Ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and non-emergency lines.
• Enter accurate details into call-processing or dispatch software.
• Confirm incident location and caller information.
• Forward incident information promptly to dispatch function.
• Assist callers with essential instructions within training limits.

Skills

Listening comprehension

Typing accuracy

Verbal communication

Structured procedures

Education

High school diploma

Tools

Dispatch software

Job description

National Public Safety Careers seeks a dedicated 911 Call Taker in Lambertville, MI. You will handle emergency and non-emergency calls, verify locations, and enter data into dispatch software. Training ensures you relay accurate information to responders and coordinate with the dispatch function.

Applicants should have strong listening, accurate typing, and clear verbal communication, plus the ability to follow structured procedures. Work may involve night and weekend shifts per staffing needs.