911 Emergency Call Taker — Fast-Paced Public Safety Role

National Public Safety Careers; Kingsbury (TX); In loco; USD 38.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Retirement contributions

Paid leave

Continuing training and development

Descrizione del lavoro

National Public Safety Careers seeks 911 Call Takers for opportunities in Kingsbury, TX. Duties include handling emergency and nonemergency lines, confirming locations, and entering data into dispatch software. Training and certifications are required, with potential 24/7 shifts.

Requirements include a high school diploma or equivalent and strong listening, typing, and communication skills. Background checks and assessments are expected as part of the hiring process.

Competenze

• High school diploma or equivalent.
• Strong listening comprehension, accurate typing, and clear verbal communication.
• Ability to follow structured procedures and succeed in assessments.

Mansioni

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm the incident location and caller's callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Help distressed callers focus on essential questions and instructions.
• Use approved language-access and accessibility resources when needed.
• Provide authorized pre-arrival instructions only within training and certification.

Formazione

High school diploma or equivalent

Descrizione del lavoro

National Public Safety Careers seeks 911 Call Takers for opportunities in Kingsbury, TX. Duties include handling emergency and nonemergency lines, confirming locations, and entering data into dispatch software. Training and certifications are required, with potential 24/7 shifts.

Requirements include a high school diploma or equivalent and strong listening, typing, and communication skills. Background checks and assessments are expected as part of the hiring process.