911 Emergency Call Taker — 24/7 Public Safety Dispatch

Public Safety Dispatch Network; Bremen (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Public Safety Dispatch Network in Bremen, GA is seeking dedicated 911 Call Takers. You will listen to emergency calls, confirm locations and callbacks, and document details for responders. This role requires composure, accuracy, and the ability to follow established procedures.

If you meet the requirements, you may undergo training, work various shifts, and contribute to critical public safety operations. Prior customer service or call center experience is helpful, though some vacancies may

Qualifications

• High school diploma or equivalent required; prior dispatch experience not always necessary.
• Strong listening comprehension and accurate typing are essential.
• Clear verbal communication and the ability to follow structured procedures are required.

Responsibilities

• Answer incoming emergency and nonemergency lines.
• Confirm incident location and caller information.
• Use approved questions to determine urgency and nature of the incident.
• Enter details into call-processing or dispatch software.
• Forward information promptly to the appropriate dispatch function.
• Adhere to language-access and accessibility resources as needed.

Skills

Listening skills

Typing accuracy

Verbal communication

Procedural compliance

Education

High school diploma or equivalent

Tools

Call-processing software

Job description

Public Safety Dispatch Network in Bremen, GA is seeking dedicated 911 Call Takers. You will listen to emergency calls, confirm locations and callbacks, and document details for responders. This role requires composure, accuracy, and the ability to follow established procedures.

If you meet the requirements, you may undergo training, work various shifts, and contribute to critical public safety operations. Prior customer service or call center experience is helpful, though some vacancies may