911 Emergency Call Taker — 24/7 Dispatch Team

National Public Safety Careers; Town of Ashland (NY); Sur place; USD 40 000 - 66 000; Plein temps

Résumé du poste

National Public Safety Careers is seeking skilled 911 Call Takers to support Ashland, NY emergency communications. You will listen carefully, verify locations, collect essential data, and input information into dispatch systems to aid responders.

The role emphasizes clear communication, accurate typing, and following structured procedures. A high school diploma is required, with background checks and training program prerequisites typical for this field.

Qualifications

• High school diploma or recognized equivalent.
• Customer service or public safety experience is helpful but not always required.
• Assessments and minimum scores are set by the hiring agency.

Responsabilités

• Answer incoming emergency calls and monitor lines.
• Confirm incident location and caller contact information.
• Identify urgency using approved questions and document details in dispatch software.
• Forward information promptly to dispatch functions.
• Advise callers with pre-arrival instructions within training.

Connaissances

Listening comprehension

Typing accuracy

Verbal communication

Procedural follow-through

Formation

High school diploma or GED

Description du poste

National Public Safety Careers is seeking skilled 911 Call Takers to support Ashland, NY emergency communications. You will listen carefully, verify locations, collect essential data, and input information into dispatch systems to aid responders.

The role emphasizes clear communication, accurate typing, and following structured procedures. A high school diploma is required, with background checks and training program prerequisites typical for this field.