911 Dispatcher: Calm, Fast-Paced Life-Saving Calls

County Emergency Communications; Dublin (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

County Emergency Communications in Cadwell, GA seeks 911 Emergency Dispatchers who connect callers with responders. You may receive emergency and nonemergency calls, verify addresses, gather incident details, and coordinate police, fire, or EMS per agency procedures.

The role requires calm, attentive listening, accuracy, and the ability to manage multiple systems. Training, certifications, and background checks are typical; applicants should meet minimum age and eligibility, and be prepared for

Qualifications

• High school diploma or equivalent commonly required.
• Ability to type accurately and listen carefully under pressure.
• Familiarity with basic computer systems and multitasking in a fast-paced environment.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using agency procedures and approved questions.
• Enter incident information into computer-aided dispatch systems.
• Dispatch responders as appropriate and monitor radio traffic.
• Provide caller instructions within training scope and protect confidential information.

Skills

Typing

Active listening

Clear speech

Basic computer proficiency

Education

High school diploma

Tools

CAD systems

Job description

County Emergency Communications in Cadwell, GA seeks 911 Emergency Dispatchers who connect callers with responders. You may receive emergency and nonemergency calls, verify addresses, gather incident details, and coordinate police, fire, or EMS per agency procedures.

The role requires calm, attentive listening, accuracy, and the ability to manage multiple systems. Training, certifications, and background checks are typical; applicants should meet minimum age and eligibility, and be prepared for