911 Dispatcher: Calm, Critical Communications Pro

911 Emergency Communications; Seaman (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Paid leave

Professional training

Job summary

911 Emergency Communications seeks a vigilant Emergency Dispatcher to connect callers with public safety responders in Peebles, OH. Responsibilities include receiving emergency and nonemergency calls, verifying locations, and relaying information to the proper agencies.

CAD systems are used to document and coordinate responses. The role requires calm communication, attention to detail, and the ability to manage multiple information streams under pressure.

Qualifications

• High school diploma or GED required; some agencies require experience or certifications.
• Typing accuracy and clear listening skills are important.
• Ability to organize information under pressure.
• Certification and testing scores determined by agency.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within training and certification limits.
• Maintain accurate records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Basic computer proficiency

Information organization

Education

High school diploma or GED

Tools

CAD systems

Job description

911 Emergency Communications seeks a vigilant Emergency Dispatcher to connect callers with public safety responders in Peebles, OH. Responsibilities include receiving emergency and nonemergency calls, verifying locations, and relaying information to the proper agencies.

CAD systems are used to document and coordinate responses. The role requires calm communication, attention to detail, and the ability to manage multiple information streams under pressure.