911 Call Taker - Vital Public Safety Support (24/7)

Public Safety Dispatch Network; Vincennes (IN); On-site; USD 36,000 - 54,000; Full time

Job summary

Public Safety Dispatch Network in Vincennes, IN seeks 911 Call Takers to be the first contact for emergencies. You will ask focused questions, verify location, and document details for responders. This role may involve rotating shifts, nights, weekends, and overtime with required training.

Candidates typically need a high school diploma or equivalent, plus strong listening, accurate typing, and clear verbal communication. Compliance with privacy and procedures is essential.

Qualifications

• Requires high school diploma or equivalent.
• Strong listening, typing, and communication skills.
• Ability to follow structured procedures and complete assessments.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.

Skills

Active listening

Accurate typing

Clear verbal communication

Following procedures

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

Public Safety Dispatch Network in Vincennes, IN seeks 911 Call Takers to be the first contact for emergencies. You will ask focused questions, verify location, and document details for responders. This role may involve rotating shifts, nights, weekends, and overtime with required training.

Candidates typically need a high school diploma or equivalent, plus strong listening, accurate typing, and clear verbal communication. Compliance with privacy and procedures is essential.