911 Call Taker — Start Your Public Safety Career

Public Safety Dispatch Network; Saltillo (PA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Public Safety Dispatch Network in Saltillo, PA is hiring 911 Call Takers who will listen carefully, ask targeted questions, verify incident locations, and document details for responders.

Candidates typically need a high school diploma, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures; previous dispatch experience is welcomed but not always required.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening and accurate typing skills are essential.
• Clear verbal communication and the ability to follow structured procedures are required.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Help distressed callers focus on essential questions and instructions.

Skills

Listening comprehension

Accurate typing

Verbal communication

Procedure following

Education

High school diploma

Job description

Public Safety Dispatch Network in Saltillo, PA is hiring 911 Call Takers who will listen carefully, ask targeted questions, verify incident locations, and document details for responders.

Candidates typically need a high school diploma, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures; previous dispatch experience is welcomed but not always required.