911 Call Taker - Start a Life-Saving Public Safety Career

Public Safety Dispatch Network; Adrian Mines (PA); Presencial; USD 32 000 - 52 000; Tempo integral

Resumo da oferta

Public Safety Dispatch Network in De Lancey, PA is seeking 911 Call Takers to listen, document, and coordinate emergency responses. You will answer calls, verify locations, and enter information into dispatch software to guide responders.

Candidates should have a high school diploma, good listening and typing skills, and the ability to follow scripted procedures. Training and certifications are provided as part of the appointment.

Qualificações

• High school diploma or equivalent required.
• Strong listening, accurate typing, and clear verbal communication.
• Ability to follow structured procedures and adapt to standard operating steps.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide calm, focused guidance to callers and instruct as trained.

Conhecimentos

Active listening

Accurate typing

Clear communication

Customer service

Formação académica

High school diploma

Ferramentas

Dispatch software

Descrição da oferta de emprego

Public Safety Dispatch Network in De Lancey, PA is seeking 911 Call Takers to listen, document, and coordinate emergency responses. You will answer calls, verify locations, and enter information into dispatch software to guide responders.

Candidates should have a high school diploma, good listening and typing skills, and the ability to follow scripted procedures. Training and certifications are provided as part of the appointment.