911 Call Taker – Start Your Public Safety Career

Public Safety Dispatch Network; New Ipswich (NH); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Continued training

Résumé du poste

Public Safety Dispatch Network is seeking 911 Call Takers in New Ipswich, NH to handle emergency and nonemergency calls. You will verify locations, collect caller information, and document details in dispatch software while following standardized procedures.

Candidates should have a high school diploma or equivalent, with strong listening, typing, and verbal communication skills. Training and certifications are provided; background checks and assessments will be conducted as part of the hiring

Qualifications

• High school diploma or equivalent is required; customer service or public safety experience is helpful but not always required.
• Strong listening, accurate typing, and clear verbal communication are essential.
• Assessments and minimum scores are determined by the hiring agency.

Responsabilités

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller's callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the dispatch function.

Connaissances

Listening comprehension

Typing

Verbal communication

Formation

High school diploma or equivalent

Description du poste

Public Safety Dispatch Network is seeking 911 Call Takers in New Ipswich, NH to handle emergency and nonemergency calls. You will verify locations, collect caller information, and document details in dispatch software while following standardized procedures.

Candidates should have a high school diploma or equivalent, with strong listening, typing, and verbal communication skills. Training and certifications are provided; background checks and assessments will be conducted as part of the hiring