911 Call Taker - Start Your Public Safety Career

Public Safety Dispatch Network; Horntown (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Public Safety Dispatch Network is seeking dedicated 911 Call Takers in Horntown, VA. The role involves handling emergency and non-emergency lines, confirming locations, and documenting information for dispatch coordination.

Successful candidates typically hold a high school diploma, demonstrate strong listening and typing skills, and follow structured procedures during training and certification. Flexibility for various shifts may apply.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Strong listening comprehension and clear verbal communication are essential.
• Accurate data entry and following structured procedures are required.

Responsibilities

• Answer incoming emergency calls and assigned lines.
• Confirm incident location and caller contact information.
• Enter details into call-processing or dispatch software.
• Forward incident information promptly to the dispatch function.
• Provide pre-arrival instructions within training scope.

Skills

Active listening

Accurate typing

Verbal communication

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network is seeking dedicated 911 Call Takers in Horntown, VA. The role involves handling emergency and non-emergency lines, confirming locations, and documenting information for dispatch coordination.

Successful candidates typically hold a high school diploma, demonstrate strong listening and typing skills, and follow structured procedures during training and certification. Flexibility for various shifts may apply.