911 Call Taker: Start Your Emergency Support Career

National Public Safety Careers; Sylvester (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking reliable 911 Call Takers for opportunities in Sylvester, GA. You will handle incoming emergency and nonemergency lines, verify incident details, and enter data into call-processing systems while adhering to established protocols.

Applicants should have a high school diploma or equivalent, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening comprehension and accurate typing.
• Clear verbal communication and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned lines
• Confirm incident location and caller information
• Use approved questions to assess urgency
• Enter details into call-processing software
• Forward incident information promptly to dispatch
• Help distressed callers focus on essential questions and instructions
• Use approved language-access and accessibility resources when needed
• Provide authorized pre-arrival instructions only within training and certification

Skills

Listening comprehension

Typing accuracy

Verbal communication

Procedural compliance

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking reliable 911 Call Takers for opportunities in Sylvester, GA. You will handle incoming emergency and nonemergency lines, verify incident details, and enter data into call-processing systems while adhering to established protocols.

Applicants should have a high school diploma or equivalent, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures.