911 Call Taker: Launch a Critical Public Safety Career

National Public Safety Careers; Taloga (OK); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking 911 Call Taker opportunities in Taloga, OK. The role involves handling incoming emergency calls, verifying locations, and entering information into dispatch software.

Candidates typically need a high school diploma and strong listening, typing, and verbal communication skills. Training and certifications are provided, with shifts that may include nights and weekends depending on the agency.

Qualifications

• Employers typically require a high school diploma or equivalent.
• Strong listening comprehension, accurate typing, and clear verbal communication are essential.
• Assessments and minimum scores are determined by the hiring agency.

Responsibilities

• Answer incoming emergency calls and assigned lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions only within training.

Skills

Active listening

Typing speed

Verbal communication

Attention to detail

Education

High school diploma or equivalent

Tools

Call-processing software

Dispatch software

Job description

National Public Safety Careers is seeking 911 Call Taker opportunities in Taloga, OK. The role involves handling incoming emergency calls, verifying locations, and entering information into dispatch software.

Candidates typically need a high school diploma and strong listening, typing, and verbal communication skills. Training and certifications are provided, with shifts that may include nights and weekends depending on the agency.