911 Call Taker: Launch a Critical Public Safety Career

National Public Safety Careers; Elmer (OK); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee‑assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking 911 Call Takers in Elmer, OK. You will handle incoming emergency and nonemergency calls, verify locations, and document details for dispatch coordination. Training and certification are provided as part of the role.

Successful candidates typically have a high school diploma and strong listening, typing, and verbal communication skills. The position may involve shift work, including nights and weekends, with emphasis on accuracy and privacy.

Qualifications

• High school diploma or equivalent required; customer service or call center experience helpful.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm location and caller details and document information accurately.
• Use approved questions to determine urgency and keep structured procedures.
• Enter details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Maintain caller privacy and confidentiality.

Skills

Listening comprehension

Typing

Verbal communication

Data entry

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking 911 Call Takers in Elmer, OK. You will handle incoming emergency and nonemergency calls, verify locations, and document details for dispatch coordination. Training and certification are provided as part of the role.

Successful candidates typically have a high school diploma and strong listening, typing, and verbal communication skills. The position may involve shift work, including nights and weekends, with emphasis on accuracy and privacy.