911 Call Taker - Start a Vital Public Safety Career

Public Safety Dispatch Network; Pinon (AZ); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Résumé du poste

Public Safety Dispatch Network in Pinon, AZ seeks 911 Call Takers to be the first point of contact for emergencies. You will answer calls, confirm locations, and document information for dispatch teams. The role requires a high school diploma or equivalent; strong listening, accurate typing, and clear verbal communication.

Training, certifications, and potential rotating shifts are provided. Starting pay is competitive and benefits may include health coverage and time off, depending on

Qualifications

• High school diploma or recognized equivalent.
• Strong listening comprehension and accurate typing.
• Clear verbal communication and ability to follow structured procedures.

Responsabilités

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Help distressed callers focus on essential questions and instructions.
• Use approved language-access and accessibility resources when needed.
• Provide authorized pre-arrival instructions only within training and certification.

Formation

High School Diploma or equivalent

Description du poste

Public Safety Dispatch Network in Pinon, AZ seeks 911 Call Takers to be the first point of contact for emergencies. You will answer calls, confirm locations, and document information for dispatch teams. The role requires a high school diploma or equivalent; strong listening, accurate typing, and clear verbal communication.

Training, certifications, and potential rotating shifts are provided. Starting pay is competitive and benefits may include health coverage and time off, depending on