911 Call Taker — Start a Vital Public Safety Career

National Public Safety Careers; Alma (KS); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Retirement contributions

Employee-assistance programs

Job summary

National Public Safety Careers is seeking dedicated 911 Call Takers for Alma, Kansas. You will answer emergency calls, verify locations, document details, and relay information to dispatch teams to coordinate rapid responses.

Candidates typically have a high school diploma or equivalent and strong listening, typing, and communication skills. Training, certifications, and a supportive benefits package are provided by hiring agencies.

Qualifications

• High school diploma or equivalent required.
• Customer service or public safety experience helpful but not always required.
• Strong listening, typing, and clear verbal communication needed.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller contact information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide appropriate pre-arrival instructions within training and certification.

Skills

Active listening

Typing speed

Verbal communication

Follow procedures

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

National Public Safety Careers is seeking dedicated 911 Call Takers for Alma, Kansas. You will answer emergency calls, verify locations, document details, and relay information to dispatch teams to coordinate rapid responses.

Candidates typically have a high school diploma or equivalent and strong listening, typing, and communication skills. Training, certifications, and a supportive benefits package are provided by hiring agencies.