911 Call Taker – Start a Vital Public Safety Career

National Public Safety Careers; Albert (KS); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Job summary

National Public Safety Careers is seeking qualified individuals for 911 Call Taker opportunities in Albert, KS. The role involves answering emergency and nonemergency calls, confirming locations, and entering details into dispatch software.

Training and certifications are provided as part of the onboarding process. Successful candidates typically have a high school diploma or GED, strong listening and data-entry skills, and the ability to follow structured procedures under pressure.

Qualifications

• High school diploma or recognized equivalent required.
• Strong listening skills and accurate data-entry abilities.
• Ability to follow structured procedures and work under pressure.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller's callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Assist callers by providing essential information and instructions as trained.
• Utilize language-access and accessibility resources when needed.

Skills

Listening comprehension

Accurate typing

Clear verbal communication

Follow structured procedures

Education

High school diploma or GED

Job description

National Public Safety Careers is seeking qualified individuals for 911 Call Taker opportunities in Albert, KS. The role involves answering emergency and nonemergency calls, confirming locations, and entering details into dispatch software.

Training and certifications are provided as part of the onboarding process. Successful candidates typically have a high school diploma or GED, strong listening and data-entry skills, and the ability to follow structured procedures under pressure.