911 Call Taker — Start a Critical Public Safety Career

National Public Safety Careers; Beloit (KS); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Job summary

National Public Safety Careers in Beloit, KS is seeking 911 Call Takers to handle emergency and nonemergency lines. You will verify locations, collect caller details, and input information into dispatch software to support responders.

Training and certification are required for pre-arrival instructions and communications. Candidates should have a high school diploma or equivalent; some vacancies may accept applicants without dispatch experience.

Qualifications

• High school diploma or recognized equivalent.
• Some vacancies may accept applicants without dispatch experience.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm the incident location and caller’s callback information
• Use approved questions to identify the nature and urgency of the situation
• Enter accurate details into call-processing or dispatch software
• Forward incident information promptly to the appropriate dispatch function
• Help distressed callers focus on essential questions and instructions
• Use approved language-access and accessibility resources when needed
• Provide authorized pre‑arrival instructions only within training and certification

Job description

National Public Safety Careers in Beloit, KS is seeking 911 Call Takers to handle emergency and nonemergency lines. You will verify locations, collect caller details, and input information into dispatch software to support responders.

Training and certification are required for pre-arrival instructions and communications. Candidates should have a high school diploma or equivalent; some vacancies may accept applicants without dispatch experience.