911 Call Taker: Immediate Help & Dispatch Support

National Public Safety Careers; Ida (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Job summary

National Public Safety Careers is listing 911 Call Taker opportunities in Ida, LA. Candidates will answer emergency lines, verify incident locations, and log essential details using call-processing software.

Training and certifications are expected after hire, with shifts that may include nights and weekends. Applicants should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening comprehension and clear verbal communication.
• Ability to follow structured procedures and complete assessments.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm location and caller details, and document information.
• Use approved questions to identify nature and urgency of situations.
• Enter details into call-processing or dispatch software and forward to dispatch.

Skills

Active listening

Accurate typing

Clear communication

Education

High school diploma or GED

Tools

Call processing software

Dispatch software

Job description

National Public Safety Careers is listing 911 Call Taker opportunities in Ida, LA. Candidates will answer emergency lines, verify incident locations, and log essential details using call-processing software.

Training and certifications are expected after hire, with shifts that may include nights and weekends. Applicants should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures.