911 Call Taker — Start a Critical Public Safety Career

Public Safety Dispatch Network; Saint Peter (MN); Vor Ort; USD 42.000 - 65.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Ongoing training

Zusammenfassung

Public Safety Dispatch Network in Saint Peter, MN is seeking dedicated 911 Call Takers to be the first point of contact for emergencies. You will ask focused questions, confirm location, and document information for responders.

You'll work in a fast-paced center, may train for both call taking and dispatch, complete required training, and maintain caller privacy while following established procedures.

Qualifikationen

• High school diploma or equivalent is required.
• Strong listening comprehension is essential.
• Accurate typing and data entry are required.
• Clear verbal communication is important for caller interaction.
• Ability to follow structured procedures and training requirements.

Aufgaben

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions only within training and certification.

Kenntnisse

Active listening

Typing accuracy

Verbal communication

Procedural discipline

Ausbildung

High school diploma or equivalent

Tools

Call-processing software

Jobbeschreibung

Public Safety Dispatch Network in Saint Peter, MN is seeking dedicated 911 Call Takers to be the first point of contact for emergencies. You will ask focused questions, confirm location, and document information for responders.

You'll work in a fast-paced center, may train for both call taking and dispatch, complete required training, and maintain caller privacy while following established procedures.