911 Call Taker: Start a Critical Public Safety Career

Regional 911 Intake Solutions; Coburn (PA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Ongoing training

Job summary

Regional 911 Intake Solutions in Coburn, PA seeks motivated 911 Call Takers to handle emergency calls, verify locations, and log details in dispatch software. Shifts may include nights and weekends.

Candidates should have a high school diploma or equivalent, strong listening skills, accurate typing, and clear communication. Training, background checks, and certifications are part of the process.

Qualifications

• High school diploma or equivalent required.
• Strong listening comprehension and accurate typing.
• Clear verbal communication and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assign appropriate actions.
• Confirm incident location and caller’s callback information.
• Enter details into call-processing or dispatch software accurately.
• Forward incident information promptly to the appropriate dispatch function.
• Assist distressed callers with essential information while maintaining composure.
• Adhere to approved language-access and accessibility resources when needed.

Skills

Listening

Typing

Verbal communication

Procedural adherence

Education

High school diploma

Tools

Dispatch software

Job description

Regional 911 Intake Solutions in Coburn, PA seeks motivated 911 Call Takers to handle emergency calls, verify locations, and log details in dispatch software. Shifts may include nights and weekends.

Candidates should have a high school diploma or equivalent, strong listening skills, accurate typing, and clear communication. Training, background checks, and certifications are part of the process.