911 Call Taker: Start a Critical, Impactful Dispatch Career

Public Safety Dispatch Network; Clarkson (KY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee‑assistance programs

Continuing training

Job summary

Public Safety Dispatch Network seeks dedicated 911 Call Takers in Clarkson, KY. You will be the first point of contact for emergencies, ask targeted questions, verify locations, and log information to support rapid response.

Roles may involve rotating shifts and 24-hour operations. Candidates should have a high school diploma or equivalent and strong listening, typing, and communication skills. Training and certifications are provided by the hiring agency.

Qualifications

• High school diploma or GED required.
• Strong listening and data-entry skills are essential.
• Clear verbal communication and attention to detail are critical.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions as trained and certified.

Skills

Listening comprehension

Accurate typing

Verbal communication

Education

High school diploma or GED

Job description

Public Safety Dispatch Network seeks dedicated 911 Call Takers in Clarkson, KY. You will be the first point of contact for emergencies, ask targeted questions, verify locations, and log information to support rapid response.

Roles may involve rotating shifts and 24-hour operations. Candidates should have a high school diploma or equivalent and strong listening, typing, and communication skills. Training and certifications are provided by the hiring agency.