911 Call Taker – Make an Impact in Emergency Response

Regional 911 Intake Solutions; Firebaugh (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Regional 911 Intake Solutions in Firebaugh, CA seeks a dedicated 911 Call Taker to be the first point of contact for emergencies, gathering essential details and coordinating with dispatch. This on-site position requires calm under pressure and precise data entry.

The role involves responding to calls, verifying locations, and following set procedures to provide life-saving information. Candidates should have strong listening and typing skills and be prepared for shift work as needed.

Qualifications

• High school diploma or equivalent required.
• Strong listening and typing skills.
• Ability to follow structured procedures and maintain composure.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm the incident location and caller information.
• Enter details into call-processing software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions within training.
• Use language-access resources when needed.

Skills

Active listening

Typing

Verbal communication

Education

High school diploma

Tools

Call-processing software

Job description

Regional 911 Intake Solutions in Firebaugh, CA seeks a dedicated 911 Call Taker to be the first point of contact for emergencies, gathering essential details and coordinating with dispatch. This on-site position requires calm under pressure and precise data entry.

The role involves responding to calls, verifying locations, and following set procedures to provide life-saving information. Candidates should have strong listening and typing skills and be prepared for shift work as needed.