911 Call Taker: Impactful Emergency Communications

National Public Safety Careers; Hoschton (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

National Public Safety Careers in Hoschton is seeking 911 Call Takers to handle emergency and non-emergency calls from a centralized location. You will verify locations, collect caller data, and document details for dispatch teams. Training and certifications will be provided as part of the role.

Ideal candidates have a high school diploma and strong listening and data-entry skills. The role may involve rotating shifts to cover 24/7 operations and exposure to stressful situations in a

Qualifications

• High school diploma or recognized equivalent.
• Strong listening and data-entry skills.
• Ability to follow structured procedures and work under pressure.

Responsibilities

• Answer incoming emergency calls and non-emergency lines.
• Confirm incident location and caller contact details.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to dispatch functions.
• Assist distressed callers with essential questions and instructions.
• Use language-access resources when needed.

Skills

Customer service

Typing

Listening

Communication

Education

High school diploma

Job description

National Public Safety Careers in Hoschton is seeking 911 Call Takers to handle emergency and non-emergency calls from a centralized location. You will verify locations, collect caller data, and document details for dispatch teams. Training and certifications will be provided as part of the role.

Ideal candidates have a high school diploma and strong listening and data-entry skills. The role may involve rotating shifts to cover 24/7 operations and exposure to stressful situations in a