911 Call Taker — 24/7 Public Safety Dispatcher

National Public Safety Careers; Okolona (AR); On-site; USD 30,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers in Okolona, AR, is seeking 911 Call Takers to join a public safety communications team. You will answer emergency and nonemergency calls, confirm locations, and input data into dispatch software.

Candidates typically need a high school diploma or GED, strong listening and typing skills, clear verbal communication, and the ability to follow written procedures. Training, shifting schedules, and certifications will be provided.

Qualifications

• High school diploma or equivalent required.
• Strong listening and typing skills.
• Clear verbal communication abilities.
• Ability to follow structured procedures and assessments per agency.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function.
• Provide instructions within training and certification.

Skills

Active listening

Typing

Verbal communication

Following procedures

Education

High School Diploma or GED

Job description

National Public Safety Careers in Okolona, AR, is seeking 911 Call Takers to join a public safety communications team. You will answer emergency and nonemergency calls, confirm locations, and input data into dispatch software.

Candidates typically need a high school diploma or GED, strong listening and typing skills, clear verbal communication, and the ability to follow written procedures. Training, shifting schedules, and certifications will be provided.