911 Call Taker: Kiowa Public Safety Communications

National Public Safety Careers; Kiowa (OK); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Continuing training

Job summary

National Public Safety Careers in Kiowa, Oklahoma, seeks 911 Call Takers to handle emergency calls, confirm locations, and document details for dispatch. This position may require working rotating shifts and earning a competitive annual salary.

Applicants should have a high school diploma or equivalent; prior customer service helps, but dispatch experience may not be required. Strong listening, typing, and clear verbal communication are essential for success in this role.

Qualifications

• High school diploma or equivalent required.
• Strong listening and data-entry skills.
• Clear verbal communication and following procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm the incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.

Skills

Listening comprehension

Typing speed

Verbal communication

Attention to detail

Education

High school diploma or equivalent

Job description

National Public Safety Careers in Kiowa, Oklahoma, seeks 911 Call Takers to handle emergency calls, confirm locations, and document details for dispatch. This position may require working rotating shifts and earning a competitive annual salary.

Applicants should have a high school diploma or equivalent; prior customer service helps, but dispatch experience may not be required. Strong listening, typing, and clear verbal communication are essential for success in this role.