911 Call Taker: Kickstart Your Public Safety Career

National Public Safety Careers; Anderson (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

National Public Safety Careers is recruiting for 911 Call Taker opportunities in Anderson, Indiana. This role involves handling emergency and nonemergency calls, confirming incident locations, and collecting caller information to assist responders.

Responsibilities include using approved questioning scripts, entering data into designated software, and relaying information to dispatch. Training, certifications, and strict privacy are required throughout the process.

Qualifications

• Requires a high school diploma or equivalent.
• Strong listening and typing skills.
• Able to follow structured procedures.
• Customer service or dispatch experience helpful.

Responsibilities

• Answer emergency and nonemergency calls.
• Confirm location and callback information.
• Enter details into call-processing software.
• Provide pre-arrival instructions within training.
• Coordinate with dispatch teams.

Skills

Listening

Typing

Communication

Procedures

Education

High school diploma or equivalent

Job description

National Public Safety Careers is recruiting for 911 Call Taker opportunities in Anderson, Indiana. This role involves handling emergency and nonemergency calls, confirming incident locations, and collecting caller information to assist responders.

Responsibilities include using approved questioning scripts, entering data into designated software, and relaying information to dispatch. Training, certifications, and strict privacy are required throughout the process.