911 Call Taker: Impactful Public Safety Operator

National Public Safety Careers; Port Madison Indian Reservation (WA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is recruiting for 911 Call Taker opportunities in Suquamish, WA. Call Takers answer emergency lines, confirm locations, collect essential details, and enter information into dispatch systems to support responders.

Applicants typically need a high school diploma and strong listening, typing, and communication skills. Training and background checks are required; shifts may include nights, weekends, and overtime depending on staffing needs.

Qualifications

• High school diploma or equivalent.
• Strong listening, accurate typing, and clear verbal communication.
• Ability to follow structured procedures in a fast-paced environment.

Responsibilities

• Answer incoming emergency calls and assigned lines.
• Confirm incident location and caller details.
• Ask approved questions to determine nature and urgency of situation.
• Enter accurate information into call-processing or dispatch software.
• Promptly forward incident information to the appropriate dispatch function.
• Provide pre-arrival instructions within training and safety guidelines.

Skills

Active listening

Typing speed

Clear communication

Attention to detail

Education

High school diploma or equivalent

Job description

National Public Safety Careers is recruiting for 911 Call Taker opportunities in Suquamish, WA. Call Takers answer emergency lines, confirm locations, collect essential details, and enter information into dispatch systems to support responders.

Applicants typically need a high school diploma and strong listening, typing, and communication skills. Training and background checks are required; shifts may include nights, weekends, and overtime depending on staffing needs.