911 Call Taker: 24/7 Public Safety Support

Public Safety Dispatch Network; Snohomish (WA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Public Safety Dispatch Network is seeking qualified applicants for 911 Call Taker opportunities in Snohomish. Responsibilities include answering emergency and nonemergency lines, confirming locations, and documenting essential information for dispatch teams.

Training and certification are provided. Applicants should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures.

Qualifications

• High school diploma or recognized equivalent required or preferred.
• Strong listening comprehension and clear verbal communication are essential.
• Accurate typing and ability to follow structured procedures are necessary.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Job description

Public Safety Dispatch Network is seeking qualified applicants for 911 Call Taker opportunities in Snohomish. Responsibilities include answering emergency and nonemergency lines, confirming locations, and documenting essential information for dispatch teams.

Training and certification are provided. Applicants should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures.