Emergency Call Taker — Real-Time Public Safety Impact

National Public Safety Careers; Steilacoom (WA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Job summary

National Public Safety Careers is seeking qualified applicants for 911 Call Taker opportunities in Steilacoom, WA. You will answer emergency calls, confirm locations, and enter details for responders, often working rotating shifts.

Requirements include a high school diploma and strong listening and typing skills; dispatch experience may be helpful, but some vacancies accept newcomers. Training, certifications, and benefits are provided, with opportunities for shift rotations, ongoing learning,

Qualifications

• High school diploma or equivalent required.
• Customer service, telephone support, or public safety experience may help.
• Some vacancies accept applicants without dispatch experience.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to dispatch function.

Skills

Active listening

Typing

Clear verbal comms

Education

High school diploma

Tools

Dispatch software

Job description

National Public Safety Careers is seeking qualified applicants for 911 Call Taker opportunities in Steilacoom, WA. You will answer emergency calls, confirm locations, and enter details for responders, often working rotating shifts.

Requirements include a high school diploma and strong listening and typing skills; dispatch experience may be helpful, but some vacancies accept newcomers. Training, certifications, and benefits are provided, with opportunities for shift rotations, ongoing learning,