911 Call Taker — Immediate Impact in Public Safety

Public Safety Dispatch Network; Ringling (OK); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Continuing training

Résumé du poste

Public Safety Dispatch Network seeks 911 Call Takers in Ringling, OK to answer emergency and nonemergency lines, verify locations, and document details in dispatch software. Training and certification enable pre-arrival guidance and prompt incident forwarding.

Candidates should have strong listening skills, accurate typing, and clear verbal communication, plus the ability to follow structured procedures and utilize accessibility resources when needed.

Qualifications

• High school diploma or equivalent required or accepted
• Strong listening comprehension and clear verbal communication essential
• Accurate typing and ability to follow structured procedures required
• Ability to learn and use call-processing software and dispatch protocols

Responsabilités

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm incident location and caller's callback information
• Use approved questions to identify nature and urgency of the situation
• Enter accurate details into call-processing or dispatch software
• Forward incident information promptly to the appropriate dispatch function
• Help distressed callers focus on essential questions and instructions
• Use language-access and accessibility resources when needed
• Provide pre-arrival instructions within training and certification

Connaissances

Active listening

Accurate typing

Verbal communication

Following procedures

Formation

High school diploma or equivalent

Outils

Call-processing software

Description du poste

Public Safety Dispatch Network seeks 911 Call Takers in Ringling, OK to answer emergency and nonemergency lines, verify locations, and document details in dispatch software. Training and certification enable pre-arrival guidance and prompt incident forwarding.

Candidates should have strong listening skills, accurate typing, and clear verbal communication, plus the ability to follow structured procedures and utilize accessibility resources when needed.