911 Call Taker – High-Impact Public Safety

National Public Safety Careers; Blue River (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Employee assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking 911 Call Takers for Blue River, KY. You will handle emergency and nonemergency lines, verify locations, and document details in dispatch systems.

Responsibilities include following established procedures, using approved questions, and providing pre-arrival instructions after training. Strong listening and typing skills are essential, with potential for variable shifts.

Qualifications

• High school diploma or equivalent required.
• Customer service or public safety experience helpful.
• Ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned lines.
• Confirm incident location and caller information.
• Use approved questions to identify urgency.
• Enter details into call-processing/dispatch software.
• Forward incident information promptly to dispatch.
• Provide authorized pre-arrival instructions within training.

Skills

Active listening

Accurate typing

Clear verbal communication

Customer service

Education

High school diploma

Tools

Dispatch software

Call-processing software

Job description

National Public Safety Careers is seeking 911 Call Takers for Blue River, KY. You will handle emergency and nonemergency lines, verify locations, and document details in dispatch systems.

Responsibilities include following established procedures, using approved questions, and providing pre-arrival instructions after training. Strong listening and typing skills are essential, with potential for variable shifts.