911 Call Taker: Frontline Public Safety + Benefits

Regional 911 Intake Solutions; Glenallen (MO); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Continuing training

Job summary

Regional 911 Intake Solutions in Glenallen, MO is hiring 911 Call Takers. You will answer emergency calls, confirm locations, collect caller information, and enter data into dispatch systems to support rapid responses. A high school diploma or equivalent is required.

Strong listening, accurate typing, clear verbal communication, and the ability to follow structured procedures are essential. Typical shifts may include nights, weekends, and overtime.

Qualifications

• High school diploma or equivalent required.
• Strong listening, accurate typing, and clear verbal communication are essential.
• Ability to follow structured procedures and use dispatch software.

Responsibilities

• Answer incoming emergency calls and non-emergency lines.
• Confirm incident location and caller contact information.
• Enter details into call-processing/dispatch software.
• Forward information promptly to dispatch.
• Provide pre-arrival instructions within training and certification.

Skills

Listening

Typing

Verbal communication

Procedural adherence

Education

High school diploma

Tools

Dispatch software

Call-processing software

Job description

Regional 911 Intake Solutions in Glenallen, MO is hiring 911 Call Takers. You will answer emergency calls, confirm locations, collect caller information, and enter data into dispatch systems to support rapid responses. A high school diploma or equivalent is required.

Strong listening, accurate typing, clear verbal communication, and the ability to follow structured procedures are essential. Typical shifts may include nights, weekends, and overtime.