911 Call Taker: Frontline Emergency Support & Training

National Public Safety Careers; Davis Junction (IL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee‑assistance programs

Continuing training

Job summary

National Public Safety Careers in Davis Junction, IL is seeking dedicated individuals to become 911 Call Takers. You will handle emergency and nonemergency lines, confirm locations, and enter data into dispatch software with accuracy.

Shift work, occasional overtime, and ongoing training are typical as part of a dynamic public-safety communications center. A high school diploma and strong listening/typing skills are required.

Qualifications

• High school diploma or equivalent required.
• Strong listening and typing skills expected.
• Ability to follow structured procedures and assessments.

Responsibilities

• Answer emergency and nonemergency calls.
• Confirm incident location and caller details.
• Enter information into dispatch software accurately.
• Forward incident data to the appropriate team promptly.
• Provide pre-arrival instructions within training.

Skills

Active listening

Typing

Verbal communication

Procedural compliance

Education

High school diploma

GED (recognized equivalent)

Tools

Call processing software

Job description

National Public Safety Careers in Davis Junction, IL is seeking dedicated individuals to become 911 Call Takers. You will handle emergency and nonemergency lines, confirm locations, and enter data into dispatch software with accuracy.

Shift work, occasional overtime, and ongoing training are typical as part of a dynamic public-safety communications center. A high school diploma and strong listening/typing skills are required.