911 Call Taker — Frontline Emergency Support (24/7)

Public Safety Dispatch Network; McBee (SC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Training

Job summary

Public Safety Dispatch Network in MC Bee, SC is seeking 911 Call Takers to be the first point of contact during emergencies. You will ask focused questions, verify locations, document details, and route information to the appropriate responders.

Candidates should have a high school diploma or equivalent and strong listening, typing, and communication skills. Training, certifications, and potential rotating shifts are part of the role, with benefits where offered.

Qualifications

• Strong listening and data-entry skills are essential.
• Ability to handle high-pressure situations with composure.
• Good communication and information gathering during emergencies.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm incident location and caller’s callback information
• Use approved questions to identify nature and urgency
• Enter accurate details into call-processing or dispatch software
• Forward incident information promptly to the appropriate dispatch function
• Help distressed callers focus on essential questions and instructions
• Use approved language-access resources when needed
• Provide authorized pre-arrival instructions only within training and certification

Skills

Listening comprehension

Accurate typing

Verbal communication

Structured procedures

Education

High school diploma or equivalent

Tools

Call-processing software

Job description

Public Safety Dispatch Network in MC Bee, SC is seeking 911 Call Takers to be the first point of contact during emergencies. You will ask focused questions, verify locations, document details, and route information to the appropriate responders.

Candidates should have a high school diploma or equivalent and strong listening, typing, and communication skills. Training, certifications, and potential rotating shifts are part of the role, with benefits where offered.