911 Call Taker – Fast-Paced Public Safety Role

National Public Safety Careers; Webster (SD); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Job summary

National Public Safety Careers is seeking qualified candidates for 911 Call Taker roles in Webster, SD. You will collect critical information, verify locations, and document details to support responders in emergency situations.

Applicants should have a high school diploma, strong listening and typing skills, and the ability to follow structured procedures. Training and certifications are provided by the sponsoring agency to ensure competent call-taking.

Qualifications

• High school diploma or recognized equivalent.
• Customer service or call-center experience preferred.
• Some vacancies accept applicants without dispatch experience.
• Assessments and minimum scores defined by the hiring agency.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller's callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions only within training and certification.

Skills

Active listening

Typing accuracy

Verbal communication

Procedural compliance

Education

High school diploma

Tools

Dispatch software

Job description

National Public Safety Careers is seeking qualified candidates for 911 Call Taker roles in Webster, SD. You will collect critical information, verify locations, and document details to support responders in emergency situations.

Applicants should have a high school diploma, strong listening and typing skills, and the ability to follow structured procedures. Training and certifications are provided by the sponsoring agency to ensure competent call-taking.