911 Call Taker & Public Safety Communicator

National Public Safety Careers; Geddes (SD); In loco; USD 42.000 - 56.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Retirement contributions

Paid time off

Descrizione del lavoro

National Public Safety Careers is seeking 911 Call Taker opportunities in Geddes, SD. The role involves handling emergency and nonemergency calls, confirming locations, and documenting information for dispatch.

Responsibilities include following scripted questions, data-entry, and coordinating with dispatch teams. A high school diploma is commonly required, with training and certifications pursued after hire. Benefits and a stable work schedule may be provided depending on the agency.

Competenze

• Requires strong listening and data-entry accuracy.
• Good communication with callers and team members.
• Ability to follow structured procedures and policies.

Mansioni

• Answer incoming emergency calls and relevant nonemergency lines.
• Confirm incident location and caller contact information.
• Use approved questions to determine urgency and type of incident.
• Enter details into call-processing or dispatch software accurately.
• Forward incident information promptly to the appropriate dispatch function.
• Assist distressed callers with essential instructions within training.

Conoscenze

Active listening

Strong typing

Verbal communication

Procedural adherence

Formazione

High school diploma

Descrizione del lavoro

National Public Safety Careers is seeking 911 Call Taker opportunities in Geddes, SD. The role involves handling emergency and nonemergency calls, confirming locations, and documenting information for dispatch.

Responsibilities include following scripted questions, data-entry, and coordinating with dispatch teams. A high school diploma is commonly required, with training and certifications pursued after hire. Benefits and a stable work schedule may be provided depending on the agency.