911 Call Taker — Fast-Paced Public Safety Role

National Public Safety Careers; Mexico (IN); On-site; USD 36,000 - 50,000; Full time

Job summary

National Public Safety Careers seeks 911 Call Takers in Mexico to serve as the first point of contact for emergencies. You will ask focused questions, confirm locations, document details, and relay information to dispatch and responders. Work environments may include rotating shifts and overtime depending on staffing and emergencies.

A high school diploma or equivalent is commonly required. Prior customer service or public safety exposure is helpful, but entry from non-dispatch backgrounds is

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or public safety is helpful.
• Strong listening, typing, and communication skills.

Responsibilities

• Answer incoming emergency and nonemergency calls.
• Confirm incident location and caller info.
• Enter details into call-processing or dispatch software.
• Assist nearby responders with essential information.

Skills

Listening skills

Typing speed

Verbal communication

Education

High school diploma or equivalent

Tools

Call-processing software

Dispatch software

Job description

National Public Safety Careers seeks 911 Call Takers in Mexico to serve as the first point of contact for emergencies. You will ask focused questions, confirm locations, document details, and relay information to dispatch and responders. Work environments may include rotating shifts and overtime depending on staffing and emergencies.

A high school diploma or equivalent is commonly required. Prior customer service or public safety exposure is helpful, but entry from non-dispatch backgrounds is