911 Call Taker — Essential Public Safety Support

Public Safety Dispatch Network; Quitman (TX); Sur place; USD 32 000 - 46 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Résumé du poste

Public Safety Dispatch Network in Quitman, TX is seeking 911 Call Takers to handle emergency and non-emergency calls, verify locations, and document incidents in dispatch software. This role supports 24/7 operations and requires adherence to established protocols.

Applicants should have a high school diploma and strong listening, typing, and verbal communication skills, with the ability to follow structured procedures.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening and typing skills required.
• Clear verbal communication.
• Ability to follow structured procedures.

Responsabilités

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller information.
• Use approved questions to identify urgency.
• Enter details into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function.
• Provide pre-arrival instructions within training.

Connaissances

Listening comprehension

Accurate typing

Verbal communication

Structured procedures

Formation

High school diploma

Outils

Dispatch software

Description du poste

Public Safety Dispatch Network in Quitman, TX is seeking 911 Call Takers to handle emergency and non-emergency calls, verify locations, and document incidents in dispatch software. This role supports 24/7 operations and requires adherence to established protocols.

Applicants should have a high school diploma and strong listening, typing, and verbal communication skills, with the ability to follow structured procedures.