911 Call Taker & Emergency Communications Specialist

National Public Safety Careers; Mayesville (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking 911 Call Takers in Mayesville, SC. You will answer incoming emergency and nonemergency lines, confirm incident location, collect caller information, and input data into dispatch software to aid responders.

Applicants should have a high school diploma or equivalent, strong listening skills, accurate typing, and clear verbal communication. Some vacancies may require dispatch experience; training and certification are provided.

Qualifications

• High school diploma or recognized equivalent required.
• Strong listening comprehension, accurate typing, and clear verbal communication essential.
• Ability to follow structured procedures and assessments as determined by the hiring agency.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Help distressed callers focus on essential questions and instructions.
• Use approved language-access and accessibility resources when needed.
• Provide authorized pre-arrival instructions only within training and certification.

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking 911 Call Takers in Mayesville, SC. You will answer incoming emergency and nonemergency lines, confirm incident location, collect caller information, and input data into dispatch software to aid responders.

Applicants should have a high school diploma or equivalent, strong listening skills, accurate typing, and clear verbal communication. Some vacancies may require dispatch experience; training and certification are provided.