24/7 Emergency Call Taker & Public Safety Support

Public Safety Dispatch Network; Williamston (SC); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Continuing training

Job summary

Public Safety Dispatch Network seeks a dedicated 911 Call Taker in Williamston, SC. You will answer emergency and nonemergency lines, verify locations, and document information for responders.

Applicants should have a high school diploma or equivalent. Strong listening, accurate typing, clear verbal communication, and the ability to follow structured procedures are essential. Training and certifications will be provided.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or public safety may help but not required for all vacancies.
• Strong listening, accurate typing, clear verbal communication, and ability to follow structured procedures are essential.

Responsibilities

• Answer incoming emergency and nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to assess urgency.
• Enter details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions only within training.

Skills

Active listening

Typing

Verbal communication

Structured procedures

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

Public Safety Dispatch Network seeks a dedicated 911 Call Taker in Williamston, SC. You will answer emergency and nonemergency lines, verify locations, and document information for responders.

Applicants should have a high school diploma or equivalent. Strong listening, accurate typing, clear verbal communication, and the ability to follow structured procedures are essential. Training and certifications will be provided.