911 Call Taker - Emergency Communications Specialist

Regional 911 Intake Solutions; Lebanon (OR); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance program

Continuing training

Job summary

Regional 911 Intake Solutions is seeking qualified 911 Call Takers in Lebanon, Oregon. The role involves answering emergency and non-emergency lines, confirming location and callback details, and recording information into dispatch software.

Employees may train for multiple functions, depending on the center’s needs. Successful candidates typically hold a high school diploma or equivalent, possess strong listening skills, typing accuracy, and clear communication, and can follow published

Qualifications

• Must have strong listening skills and accurate typing.
• Clear verbal communication is essential.
• Ability to follow structured procedures and use dispatch systems.

Responsibilities

• Answer incoming emergency calls and assigned lines.
• Confirm incident location and caller contact information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate function.
• Provide pre-arrival instructions within training scope.

Skills

Listening comprehension

Typing accuracy

Verbal communication

Following procedures

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking qualified 911 Call Takers in Lebanon, Oregon. The role involves answering emergency and non-emergency lines, confirming location and callback details, and recording information into dispatch software.

Employees may train for multiple functions, depending on the center’s needs. Successful candidates typically hold a high school diploma or equivalent, possess strong listening skills, typing accuracy, and clear communication, and can follow published