911 Call Taker — Emergency Communications Specialist

Public Safety Dispatch Network; Inverness (FL); Presencial; USD 35 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Resumo da oferta

Public Safety Dispatch Network in Inverness, FL is seeking 911 Call Takers to be frontline responders for emergency communications. You will answer calls, confirm locations, collect vital information, and document details for dispatch coordination.

Candidates typically have a high school diploma, strong listening and typing skills, and clear verbal communication. Training, shift work, and benefits such as health insurance and paid leave are provided where eligible.

Qualificações

• High school diploma or recognized equivalent is commonly required.
• Experience in customer service or call center is helpful but not always required.
• Ability to follow structured procedures and assess calls.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm the incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Help distressed callers focus on essential questions and instructions.

Conhecimentos

Listening

Typing

Verbal communication

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

Public Safety Dispatch Network in Inverness, FL is seeking 911 Call Takers to be frontline responders for emergency communications. You will answer calls, confirm locations, collect vital information, and document details for dispatch coordination.

Candidates typically have a high school diploma, strong listening and typing skills, and clear verbal communication. Training, shift work, and benefits such as health insurance and paid leave are provided where eligible.