911 Call Taker: Emergency Communications Specialist

National Public Safety Careers; Denton (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking 911 Call Takers in Denton, TX. The role involves handling emergency and nonemergency calls, confirming locations, and entering critical data into dispatch systems to support responders.

Candidates should have a high school diploma, strong listening, typing, and communication skills, and the ability to follow structured procedures. Training and background checks are part of the process, with varied shifts and benefits offered.

Qualifications

• High school diploma or equivalent.
• Strong listening and typing skills.
• Clear verbal communication and ability to follow procedures.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller information.
• Identify nature and urgency of situations using approved questions.
• Enter details into dispatch software accurately.
• Relay information promptly to appropriate dispatch units.
• Provide pre-arrival instructions within training boundaries.

Skills

Typing

Active listening

Verbal communication

Attention to detail

Education

High school diploma

Tools

Dispatch software

Job description

National Public Safety Careers is seeking 911 Call Takers in Denton, TX. The role involves handling emergency and nonemergency calls, confirming locations, and entering critical data into dispatch systems to support responders.

Candidates should have a high school diploma, strong listening, typing, and communication skills, and the ability to follow structured procedures. Training and background checks are part of the process, with varied shifts and benefits offered.