911 Call Taker — Immediate Emergency Response (Palomar Mt)

National Public Safety Careers; Palomar Mountain (CA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continued training

Job summary

National Public Safety Careers seeks 911 Call Takers for a posting in Palomar Mountain, CA. Responsibilities include handling emergency and non-emergency lines, validating locations, and documenting details in dispatch software.

Training and certifications are required to perform pre-arrival instructions and coordinate responses. Candidates should have strong listening skills, accurate typing, and the ability to follow structured procedures.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening comprehension and accurate typing are important.
• Clear verbal communication and the ability to follow structured procedures are required.

Responsibilities

• Answer incoming emergency calls and assigned lines.
• Confirm incident location and caller information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into dispatch software.
• Forward incident information to the appropriate dispatch function.
• Assist distressed callers and provide essential pre-arrival instructions within training.

Skills

Listening comprehension

Accurate typing

Verbal communication

Ability to follow procedures

Education

High school diploma or equivalent

Tools

Call-processing software

Job description

National Public Safety Careers seeks 911 Call Takers for a posting in Palomar Mountain, CA. Responsibilities include handling emergency and non-emergency lines, validating locations, and documenting details in dispatch software.

Training and certifications are required to perform pre-arrival instructions and coordinate responses. Candidates should have strong listening skills, accurate typing, and the ability to follow structured procedures.