911 Call Taker - Emergency Communications Specialist (24/7)

Public Safety Dispatch Network; South Pasadena (CA); Presencial; USD 42 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Ongoing training

Resumo da oferta

Public Safety Dispatch Network in California is seeking qualified individuals for 911 Call Taker opportunities in South Pasadena. This role involves handling emergency calls, gathering essential details, and coordinating with dispatch teams.

Candidates should have good listening, clear communication, and the ability to follow structured procedures. Training and certifications will be provided; prospects may work varied shifts and must meet eligibility requirements.

Qualificações

• High school diploma or equivalent required; some vacancies may accept applicants without dispatch experience.
• Strong listening, accurate typing, clear verbal communication, and the ability to follow structured procedures are essential.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Help distressed callers focus on essential questions and instructions.

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Public Safety Dispatch Network in California is seeking qualified individuals for 911 Call Taker opportunities in South Pasadena. This role involves handling emergency calls, gathering essential details, and coordinating with dispatch teams.

Candidates should have good listening, clear communication, and the ability to follow structured procedures. Training and certifications will be provided; prospects may work varied shifts and must meet eligibility requirements.