911 Call Taker: Emergency Communications Pro (Rotating Shifts)

Public Safety Dispatch Network; Liberty Center (IA); Vor Ort; USD 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Health insurance

Paid leave

Training opportunities

Zusammenfassung

Public Safety Dispatch Network seeks 911 Call Takers in Liberty Center, IA. You will respond to emergency calls, verify locations, and document critical information for responders. Training covers call-taking and transition to dispatch duties as required.

Roles may involve rotating shifts, including nights and weekends, with emphasis on accuracy, calm communication, and the ability to follow established procedures under pressure.

Qualifikationen

• High school diploma or equivalent is commonly required.
• Strong listening and typing skills are essential.
• Ability to follow structured procedures and maintain accuracy.

Aufgaben

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller details.
• Identify nature and urgency of situations using approved questions.
• Enter accurate information into dispatch software.
• Forward incident information to the appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Kenntnisse

Active listening

Typing accuracy

Verbal communication

Procedural compliance

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Public Safety Dispatch Network seeks 911 Call Takers in Liberty Center, IA. You will respond to emergency calls, verify locations, and document critical information for responders. Training covers call-taking and transition to dispatch duties as required.

Roles may involve rotating shifts, including nights and weekends, with emphasis on accuracy, calm communication, and the ability to follow established procedures under pressure.